We are pleased to be working with Nimbus Disability, utilising their Access Card Scheme and Digital Access Pass system to provide our customers with a more consistent and improved experience when accessing necessary support.
This scheme is designed for customers who require adjustments to make their visit more comfortable, such as essential companion tickets, access to queue assists, the platform lift for wheelchair users and other reasonable adjustments. By partnering with Nimbus Disability, a leading authority on accessible ticketing run by and for disabled people, we can better understand and meet your access requirements in a consistent and secure manner. This also helps to protect these provisions from potential misuse.
Through this scheme, you can apply for a free Digital Access Pass specifically for use with Leicester Square Theatre:
- Submit a free application for a Digital Access Pass via Nimbus.
- As part of the application, provide relevant evidence and a narrative about your access requirements, allowing Nimbus to allocate the appropriate symbols representing the barriers you face.
- Once your application is approved, your Digital Access Pass will be valid for three years. You will receive a digital ID number.
- You can then use your Digital Access Pass ID Number to make bookings with Leicester Square Theatre.
There is also the option to upgrade to a full Access Card for £15 should you wish to apply for broader recognition. The Access Card is a universal way of conveying your access requirements that clearly communicates your requirements to thousands of organisations, venues, events, and ticketing systems across the UK and beyond.
For more information about the full Access Card, please visit their website.
How to Apply:
To apply for your Leicester Square Theatre Digital Access Pass, please click https://app.accesscard.online/apply/leicester-square-theatre. You will be directed to a simple application form where you can upload any validating evidence and provide a description of your access requirements.
Already Have an Access Card or a Leicester Square Theatre Digital Access Pass?
- If you already have a Nimbus Access Card, you do not need to apply again.
- To use your Access Card or your Leicester Square Theatre Digital Access Pass Number (found on your confirmation email), please call our Box Office booking line on 020 7734 2222 or email boxoffice@leicestersquaretheatre.com. You will need to provide full contact details if you don’t have an LST account already (including your address and phone number), the show name, date and time that you’d like to book tickets for, and your Nimbus Access Card number. We may ask for further information about your accessibility requirements to check availability and ensure we select the most suitable seats for you.
Why This Change?
We are committed to making our services as accessible as possible and ensuring we understand and can effectively meet the diverse needs of our customers with disabilities. By working with Nimbus Disability and their recognised and award-winning Access Card Scheme, we can:
- Provide a more consistent and reliable way to assess and accommodate access requirements.
- Offer a streamlined booking process.
- Ensure our staff can provide appropriate support based on validated access needs.
- Help protect access provisions from potential misuse.
Our commitment to accessibility remains unchanged, and our friendly team is still here to support you if you have any questions or need assistance. For further support, please contact boxoffice@leicestersquaretheatre.com.