Leicester Square Theatre is a listed building, and has been adapted to allow for greater accessibility.
Accessibility Information
If you would like to make an access booking, please contact our box office team on 020 7734 2222 or email boxoffice@leicestersquaretheatre.com.
Leicester Square Theatre is a listed building, located in the basement of the Notre Dame de France church on Leicester Place, and as such access is fairly limited.
The building has been adapted where possible to allow for greater accessibility, but we do not have a wheelchair lift at the main entrance. However, we do have a separate entrance that offers a more direct route into the main auditorium and is equipped with a platform lift (please be aware the lift has a total weight limit of 300kg). Please note, due to health and safety regulations we cannot permit any customers to stand on the platform, and therefore the platform lift is only suitable for wheelchair users. To use this entrance, customers must be booked in advance with us. Wheelchair users must arrive 30 minutes before the performance begins in order to ensure there is sufficient time to get to the seats safely and comfortably.
Within the auditorium, we have two wheelchair spaces available in our Side Stalls Right; one which allows the customer to stay in their wheelchair and one which allows the customer to transfer to a theatre seat. Please note to use the theatre seat the customer must be able to walk the few steps from the bottom of the wheelchair platform lift to the seat. We will discuss any requirements you may have or assistance you may need when you email or phone our Box Office Team to make your booking.
An accessible toilet and two bars are located within the auditorium.
An accessible toilet is located within the auditorium.
We offer one essential complimentary companion ticket for access bookings subject to availability. These are only available for customers who would otherwise be unable to attend. We are a small venue and these have limited availability for each performance. These are not available via our website, but can be booked either in person at our box office or by calling us on 020 7734 2222.
We allow assistance dogs in the venue with prior arrangement. A member of our team may be able to care for your assistance dog during the show, or they are welcome in the auditorium, as long as the correct seats are booked. Please call us on 020 7734 2222 to arrange or book, or email boxoffice@
Unfortunately, we do not currently have a working induction loop, but this is something that is being looked into.
A relaxed performance is a modified show specifically for children or adults who have additional needs such as autism, sensory communication disorders or learning difficulties and would benefit from watching in a more relaxed environment. Please contact the box office for more information or to book tickets. These shows cannot be booked online.
